
1. Introduction: Why Equality, Diversity, and Inclusion Matter in Health and Social Care
2. Defining Equality, Diversity, and Inclusion – Key Concepts and Distinctions
3. The Value of Equality, Diversity, and Inclusion in Person-Centered Care
4. Understanding Identity and Individual Differences in Care Settings
5. Barriers to Equality, Diversity, and Inclusion
6. Legal Framework Applicable to Equality, Diversity, and Inclusion
7. Creating Inclusive Care Environments: Language, Behaviour, and Accessibility
8. Promoting Equality and Dealing with Discrimination in the Care Environment
9. Supporting Bodies in the Care Environment to Achieve Equality, Diversity and Inclusion
10. Equality, D&I and Industry’s Best Practices